Refund policy

7-Day Return Policy

At IrfuaMart, customer satisfaction is our priority.

• We offer a 7-day return policy from the date of delivery.
• Items must be unused, unwashed, and in their original packaging with all tags and accessories included.
• To request a return, contact our customer support within 7 days of receiving your order.
• Once the returned item is received and inspected, we will process your refund or replacement, subject to approval.
• Refunds are issued to the original payment method or as store credit, depending on the order and payment type.

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products (unless received damaged)
• Personal care or hygiene items
• Customized or personalized products
• Digital products or gift cards

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos. We will arrange a replacement or refund after verification.

Thank you for shopping with IrfuaMart.